By providing your mobile number and opting in, you agree that Thermodynamix LLC (Thermodynamix) may send you periodic SMS or MMS messages. These messages may include, but are not limited to, messages about your request, appointment confirmations and reminders, dispatch notifications, job completion surveys, billing notifications, service updates, and promotional or special offers. Message frequency may vary, and you may receive up to four (4) messages per month, depending on your interaction with Thermodynamix LLC.

Message and data rates may apply. Thermodynamix LLC does not charge for text messages; however, your mobile carrier may apply standard messaging or data charges based on your plan. Please contact your wireless provider if you have questions about your text or data plan.

You may opt out of receiving text messages at any time by replying STOP. You may receive a one-time confirmation message acknowledging your opt-out request, after which no further messages will be sent. For help or additional information, reply HELP, call (914) 909-4108, or email support@thermodynamixllc.com.

United States participating carriers include AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost, U.S. Cellular®, MetroPCS®, InterOp, Cellcom, C Spire Wireless, Cricket, Virgin Mobile, and others. T-Mobile is not liable for delayed or undelivered messages.

Thermodynamix will be collecting opt-in verbally from customers. Customers may opt in either in person at a physical location or over the phone. When a customer is registered for the first time, they are asked to provide a phone number and are informed that they may opt in to receive SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys. Customers are verbally informed that message and data rates may apply, message frequency may vary, and that they may text HELP for support or STOP to unsubscribe at any time, after which no further messages will be sent. Customers are also informed that their information will not be shared with third parties.

By submitting our contact form and signing up for texts, you consent to receive text messages from Thermodynamix at the number provided, including messages sent by an autodialer. Consent is not a condition of purchase. Message and data rates may apply. Message frequency may vary. You may unsubscribe at any time by replying STOP, and no further messages will be sent. Reply HELP for help.

We may collect personal and activity data in connection with our services, including your phone number, carrier name, message content, timestamps, browser information, operating system, IP address, and other information you voluntarily provide. We may also use technologies such as cookies, web beacons, or unique device identifiers to improve your experience. This information may be associated with your activities while using our services and is used solely to deliver requested services, communicate with you, and improve our offerings.

We may collect personally identifiable information such as your name, address, phone number, or email address. With your permission, we may access additional information on your device or from third-party services such as social media platforms to provide requested services. We do not knowingly collect personal information from children under the age of 13. If such information is inadvertently collected, please contact us so it can be promptly removed.

You may request to view or delete your personal data by contacting support@thermodynamixllc.com. We may retain data indefinitely unless deletion is requested where legally permissible.

We may share personal or anonymous data with trusted service providers, vendors, contractors, analytics providers, and partners solely for the purpose of operating and improving our services. These parties are contractually obligated to keep such information confidential. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

In limited circumstances, we may disclose identifiable or anonymous information with your consent, when required by law, to protect our rights or property, or in connection with a merger, acquisition, liquidation, dissolution, or sale of assets. Where legally permitted, we will attempt to notify you of such disclosures.

Thermodynamix LLC reserves the right to modify or terminate its services, SMS programs, or these terms at any time, with or without notice. This privacy policy may be updated periodically.

If you have any questions or concerns regarding this policy, please contact Thermodynamix LLC at (914) 909-4108 or support@thermodynamixllc.com.